Tuesday, December 05, 2017

Marketing Keynote by Gina Millsap - LMCC 2017

Gina Millsap is the chief executive officer of the Topeka & Shawnee County Public Library. 

Began with great funny library promo video from the Topeka and Shawnee CPL:  https://youtu.be/IfNfnL64rOQ

 More of marketing materials based on this video are found https://tscpl.org/books-movies-music/checkitout

Notes:

Your Brand is what people say about you when you're not in the room. -- Bezos

This library hired an outside firm and nine months later fired them.

They broke many of the rules of creating a plan.

Created core values including:

  • Excellence 
  • Accountability 
  • Literacy 
  • Freedom 
  • Teamwork 
  • Curiosity 

Brand is what people feel about the library not what the library has

  _JLS1749

Their new brand is Stay Curious

 Additionally they created Project forms/tickets Web based event registration

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